Privacy Policy
Last Updated: Aug 2024
At Katcom Technologies Inc, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and IT support services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, and job title.
- Technical Information: IP address, browser type, operating system, and cookies.
- Service Data: Information related to the IT services we provide to you.
2. How We Use Your Information
We use your information to:
- Provide and improve our IT support services
- Communicate with you about our services
- Send you promotional materials (with your consent)
- Comply with legal obligations
- Analyze and improve our website and services
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers who assist us in operating our business
- Law enforcement or other government entities when required by law
- Third parties in the event of a business transfer or acquisition
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
5. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information
- Opt-out of marketing communications
- Withdraw consent for data processing (where applicable)
To exercise these rights, please contact us using the information provided below.
6. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page.
9. Compliance with Canadian Privacy Laws
We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the British Columbia Personal Information Protection Act (PIPA).
10. Cross-Border Data Transfers
Your information may be transferred to and processed in countries other than Canada. We ensure that appropriate safeguards are in place to protect your information in compliance with applicable laws.
11. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Katcom Technologies Inc
17-19257 Enterprise Way
Surrey, BC V3S 6J8
604-628-4815
By using our website and services, you consent to the terms of this Privacy Policy.